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Telemedicine

VirtualCare through Capital BlueCross lets you connect with a licensed medical provider from your phone, tablet, or computer - 24/7, including nights and weekends. It's a fast, convenient way to get care for many common, non-emergency health needs without going to a doctor's office.

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Common Reasons to Use VirtualCare

  • Cold, flu, fever, cough

  • Allergies and sinus infections

  • Skin rashes and pink eye

  • Minor infections and digestive issues

  • Anxiety, stress, and behavioral health support

  • Nutrition counseling and wellness guidance

Providers can diagnose conditions, recommend treatment, and send prescriptions directly to your pharmacy when appropriate.​

Parent Supporting Child

​​Your Cost with Hiltz Propane Benefits
PPO Plan

  • Non-specialist visits: $5 per use

  • Specialist visits: $40 per use

QHDHP Plan

  • $0 per visit after your deductible is met


How to Access VirtualCare

Log in to your Capital BlueCross member portal or mobile app, choose VirtualCare, select your visit type, and connect with a provider by phone or video.

Your Healthcare Advocate

We have a dedicated Healthcare Advocate from Lacher who is ready to help you with:

  • Claims that you believe haven’t been properly paid

  • Questions regarding a bill sent by a doctor, dentist, lab or hospital

  • Further clarification on any insurance matters

  • Questions about your healthcare benefits

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Andrea Filippi

215-660-0345

andreaf@lacherinsurance.com

Fax: 215-723-8604

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© Hiltz Propane. All rights reserved.

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